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Frequently Asked Questions
What is a Solid Surface Countertop?
Solid surface countertops are a man-made composite of acrylic and polyester polymers, mined minerals and natural pigments. The primary advantage to this material in countertop use is that it has no visible seams, and since the color and pattern run all the way through the material, it is easily renewed if it becomes worn or lightly damaged. Another reason solid surface countertops are such a popular choice, is the fact that the sink can be bonded seamlessly to the underside of the countertop, leaving no gap to clean. Additionally, since the material is non-porous, it cleans easily and is extremely stain resistant.
What is a Quartz Countertop?
Quartz countertops are made of approximately 93% natural quartz particles, mixed with man-made resins. This produces a material which is extremely hard (quartz is the 4th hardest mineral on earth) and is also non-porous, so it never needs sealing. Countertops made from this material are often difficult to distinguish from granite.
Is Natural Stone a good choice for my countertops?
Most people think of granite when considering natural stone for their countertops, although in some applications marble, soapstone, limestone, travertine and onyx are also good choices. Certainly granite is the best choice for most kitchens; it is the hardest of the natural stones and holds up well to the heavy use kitchens typically receive. Soapstone is also a good choice for kitchens and marble is popular for baking areas. Other common applications for natural stone include: vanity tops, showers, flooring and wall cladding. All natural stones will occasionally need to be sealed; usually this is done about once a year and takes no more than a few minutes.
How do I get a price quote for my project?
We sell our products and services through many fine Kitchen and Bath designers in the area. If you are interested in having your kitchen designer use F-W-S as your fabricator/installer, simply ask and they will forward a copy of your plans to us for estimating. If you prefer to deal directly with us, we have a public showroom in our facility at 610 N. Illinois Ave, Carbondale, IL. Make a simple drawing of your kitchen and bring it with you for a free quote. If it is more convenient, you can also fax or email your drawing to us.
How long will it take to have my countertops fabricated and installed?
Once your cabinets are installed and ready to be measured, it typically takes from one to three weeks for us to measure, fabricate and install your countertops.
How do I maintain my surface?
Each surface has unique characteristics that affect the proper course of care and maintenance. Common sense, in terms of limiting surface exposure to excessive blunt force, scratching, heat, or chemicals, is always advised. Please refer to our Care and Maintenance instructions, as follows:
Will my new countertop material have a warranty?
Most manufacturers have generous warranties of ten years or more. Check the links below for information specific to your material choice.
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